HR Generalist

Job Summary:

We are seeking a dynamic and detail-oriented HR Generalist with 3+ years of experience, preferably within the hospitality sector. The ideal candidate will support daily HR operations while ensuring compliance with labor laws, maintaining employee engagement, and fostering a positive workplace culture aligned with high service standards.

This role requires a proactive professional who understands the fast-paced nature of hospitality environments and can effectively manage multiple HR functions.

Key Responsibilities:

• Manage full-cycle recruitment for operational and administrative roles.

• Coordinate interviews, job offers, and employment documentation.

• Conduct onboarding sessions and ensure smooth employee integration.

• Maintain updated job descriptions and manpower planning reports.

• Serve as the first point of contact for employee inquiries and HR-related concerns.

• Support conflict resolution and disciplinary procedures when required.

• Promote employee engagement initiatives and internal communication.

• Assist in implementing performance management processes and evaluations.

• Maintain and update employee records and HR databases.

• Ensure compliance with local labor laws and company policies.

• Prepare HR letters, contracts, and official documentation.

• Monitor attendance, leave management, and overtime records.

• Coordinate with the finance team for payroll processing.

• Verify attendance records, deductions, and allowances.

• Support employee benefits administration and insurance processes.

• Identify training needs in coordination with department heads.

• Assist in organizing training sessions and development programs.

• Monitor probation periods and employee performance reviews.

• Ensure adherence to company policies and standard operating procedures.

• Assist in developing and updating HR policies when required.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum of 3+ years of HR experience, preferably in hospitality environments such as hotels, restaurants, fine dining, or F&B groups.

• Strong knowledge of local labor laws and HR compliance.

• Excellent communication and interpersonal skills.

• Ability to handle confidential information with discretion.

• Strong organizational and multitasking abilities.

• Proficiency in MS Office and HR systems.

• High emotional intelligence and strong conflict resolution skills.

• Ability to thrive in a fast-paced, service-driven environment.

• Strong problem-solving, decision-making, and attention to detail.